Marsa Alam Holiday

•Refund & Cancellation :

a)In case the site’s diving and cruise tours are canceled, 50% of the amount paid will be refunded. The infromation should be one weak before 

b) We are committed to selling diving equipment and in case of any defect in the product we bear the responsibility of the product and it is replaced immediately.

c) In the event that the product is not delivered at the time, the amount will be returned.

d) no show no refund. 

• Refunds will be done only through the Original Mode of Payment 

If No refund policy/cancellation policy, this must be very clearly communicated to Cardholders before the purchase decision is made, to prevent misunderstanding and disputes. Kindly add the following statement:  

•In the event that transaction error has occurred while making the payment, a refund in most cases will be issued to the same credit card you used for the original purchase.